The passport agent will oversee and execute the passport application process and ensure all materials and documents needed to process the application are correctly submitted. The agent works independently screening evidence of U.S. Citizenship, recording application identification documentation, collecting and forwarding required passport fees and securing all personal identity information along with federal documents. Greeting applicants/customers, directing customers to desired service areas, assisting walk-in applicants using a computer based scheduling software and other duties as assigned.

At the University of Nebraska-Lincoln, we’re proud to be consistently recognized by Forbes as a top employer, known for our welcoming and supportive work environment, commitment to professional growth, and outstanding benefits. UNL isn’t just a workplace, it’s a place to build your career and make a real impact in Nebraska.

When you join our team as a full-time, regular staff member, you’ll enjoy:

Ample paid time off, including vacation, sick leave, parental leave, and holidays

Comprehensive insurance options including medical, dental, vision, and life

Employee & dependent scholarship program to pursue higher education

Generous retirement plans with a university match

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://equity.unl.edu/notice-nondiscrimination/.

Associate’s degree in business administration or related field plus minimum 2 years of clerical/office experience or related field required; equivalent education/experience considered. Must have basic level computer proficiency with the ability to use email and internet, word processing and spreadsheet software, maintain digital files, and cash handling experience. Must be able to demonstrate excellent customer service and communication skills along with the ability to work in a fast-paced environment requiring a high level of multi-tasking. Ability to work under pressure and unsupervised required. Ability to obtain Passport Acceptance Agent Certification within one week of start date.

Bachelor’s degree in Business Administration or a related field preferred. Passport experience preferred. Passport Acceptance Agent Certification previously obtained desirable.

Click on “Apply to this Job”. You will then either create an application or edit your current application that is on file.

Gina Kroger
GINA.KROGER@UNL.EDU