Sr. Workstation Support Associate (Open to University Staff Only)

University of Nebraska-Lincoln
University of Nebraska-Lincoln

Customer Service

Lincoln, NE, USA

USD 25.86+ / hour

Posted on Jul 25, 2026
Working Title Sr. Workstation Support Associate (Open to University Staff Only)
Department Athletics-0850
Requisition Number S_260569
Posting Open Date 07/24/2026
Application Review Date: (To ensure consideration, please submit all application materials before review date) 08/03/2026
Posting Close Date
Open Until Filled Yes
Description of Work
Assist the University community and partners with exemplary support through the utilization and promotion of industry standard tools and best practices, in a manner consistent with ITS policies and standards. This position will participate in the utilization and deployment of new technologies, documentation of processes, tracking of inventory, and will work with our stakeholders to provide hardware and software support as well as training for supported technology.
Participate in and organize research and testing of innovative technologies, provide support for specialized applications, servers, and equipment. Serves as a knowledgeable resource for other client services team members. Will work closely with other specialists throughout ITS including networking, security, academic technology, and endpoint security to provide industry standard best practices and support to university departments.
Uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.

As an EO employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://equity.unl.edu/notice-nondiscrimination/
Minimum Required Qualifications
  • Associate’s degree and three years of experience with desktop and/or helpdesk support; equivalent education and experience considered.
  • Thorough knowledge and experience with Microsoft Windows and/or Apple macOS operating systems, software application administration, and hardware
  • Experience with direct customer support
Preferred Qualifications
  • Experience with technology research and development and procurement
  • Supervisory experience
  • Experience with managing vendor interaction
  • Nationally recognized IT certifications
Pre-Placement Driving Record Review Required No
Physical Required No
Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. No
Criminal History Background Check Required Yes
Posted Salary $25.865/hr minimum
How to Apply
Click on “Apply for this Job”. You will then either create an application or edit your current application that is on file. You will be required to attach your resume, cover letter and list of references as three (3) separate documents in MS Word or PDF format.
For questions or accommodations related to this position contact
Dan Floyd
dfloyd@huskers.com
Job Category (old) Managerial/Professional
Job Type Full-Time
Alternate Work Schedule (if other than 8-5)
Work Location (City, State) Lincoln, NE
Position funded by grant or other form of temporary funding? No
If Temporary, indicate end date
Planned Hire Date:
Appointment End Date