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Visitor Experience Associate (On-Call)

University of Nebraska-Lincoln

University of Nebraska-Lincoln

Lincoln, NE, USA
USD 15-15 / hour
Posted on Mar 20, 2026
Working Title Visitor Experience Associate (On-Call)
Department Sheldon Museum of Art-0855
Requisition Number S_260234
Posting Open Date 03/20/2026
Application Review Date: (To ensure consideration, please submit all application materials before review date) 04/07/2026
Posting Close Date
Open Until Filled Yes
Description of Work
The Visitor Experience Associate is responsible for providing a welcoming and safe environment for visitors to the Sheldon Museum of Art. Individuals will share their enthusiasm and knowledge of art with visitors, provide coverage of the front desk, monitor museum galleries and assist visitors’ needs during public hours. Help security personnel to maintain the security of guests, the collection and building. Visitor Experience Associate will also assist with set-up and tear-down of events and serve as event ambassador.

Characteristic Duties and Responsibilities:
  • Provide a welcoming environment for guests
  • Provide exceptional customer service and coverage at the Visitor Services Desk
  • Record attendance, visitor information, and guest feedback
  • Gather visitor information using various forms of technology to help inform our resources, guide their experience, and enhance their knowledge of the space.
  • Educate and inform guests of upcoming events and exhibitions
  • Work closely with security team to ensure the safety and security of guests, works of art, and building
  • Maintain an understanding of museum functions and policies
  • Enforce and adhere to museum policies
  • Maintain visual tidiness of all public spaces as well as report maintenance issues to appropriate staff
  • Assist in setup and tear-down for both internal and external events
  • Serve as ambassador during internal and external events
  • Process sales of museum-related merchandise
  • Attend monthly training sessions with visitor services manager to stay up to date on museum operations.
  • Have working knowledge of Sheldon’s collection and current exhibitions

As an EO/AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://equity.unl.edu/notice-nondiscrimination/.
Minimum Required Qualifications
  • Possess enthusiastic customer service skills.
  • Possess excellent communication skills.
  • Have a general knowledge and appreciation of art/art history.
Preferred Qualifications
Pre-Placement Driving Record Review Required No
Physical Required No
Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. No
Criminal History Background Check Required Yes
Posted Salary $15.00/hr
How to Apply
Click on “Apply to this Job”. You will then either create an application or edit your current application that is on file.
For questions or accommodations related to this position contact
Monica Babcock
mbabcock1@nebraska.edu
Job Category (old) Office/Service
Job Type Part-Time
Alternate Work Schedule (if other than 8-5)
Work Location (City, State) Lincoln, NE
Position funded by grant or other form of temporary funding? No
If Temporary, indicate end date
Planned Hire Date:
Appointment End Date
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