Client Services Support Specialist
University of Nebraska-Lincoln
Customer Service
USD 21.64-21.64 / hour
Posted on Jan 14, 2026
| Working Title | Client Services Support Specialist |
|---|---|
| Department | Student Life IT-11950 |
| Requisition Number | S_260016 |
| Posting Open Date | 01/13/2026 |
| Application Review Date: (To ensure consideration, please submit all application materials before review date) | 01/28/2026 |
| Posting Close Date | |
| Open Until Filled | Yes |
| Description of Work | Ranked as one of the best employers in the state of Nebraska, the University of Nebraska is committed to providing a work environment and culture that fosters personal and professional success and satisfaction. By joining our team, you will be given opportunities to grow as an individual and contribute to the significant impact that we make within the University of Nebraska community and Nebraska’s economy each year. We invest in our employees: • Vacation and sick leave pay • Medical, dental, and vision insurance • No-cost life insurance • Employee Assistance Program • Exclusive staff discounts • Continuous improvement and innovation • Professional development through training and education • And much more! The Client Services Support Specialist provides technical and user support in a help desk setting for a moderately complex computing environment. Under the direction of senior technical staff, this position serves as generalist responsible for providing a broad range of user support services including PC support, training, troubleshooting and network support. This position will assist the University community and the department of Student Life with exemplary support through the utilization and promotion of industry standard tools. This position will organize, research, and test innovative technologies and solutions. Duties include documentation of processes, tracking of inventory, writing reports and will work with our stakeholders to provide hardware and software support as well as training for desktops, laptops, mobile devices, printers, AV equipment ,IOT devices, and a variety of other endpoints. The Client Services Support Specialist works closely with other IT professionals including networking, security, and endpoint management to provide consultations and recommendations from the product and service catalog maintained by Information Technology Services for Student Life. May require on – call, after hours work. The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. |
| Minimum Required Qualifications |
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| Preferred Qualifications |
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| Pre-Placement Driving Record Review Required | No |
| Physical Required | No |
| Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. | No |
| Criminal History Background Check Required | Yes |
| Posted Salary | $21.635/ hr. minimum |
| How to Apply | Click on “Apply to this Job”. You will then either create an application or edit your current application that is on file. |
| For questions or accommodations related to this position contact | Benjamin Keown benjamin.keown@unl.edu 402.472.7976 |
| Job Category (old) | Managerial/Professional |
| Job Type | Full-Time |
| Alternate Work Schedule (if other than 8-5) | May require on – call, after hours work. |
| Work Location (City, State) | Lincoln, NE |
| Position funded by grant or other form of temporary funding? | No |
| If Temporary, indicate end date | |
| Planned Hire Date: | |
| Appointment End Date |
