The Shared Services Specialist, in collaboration with their team, works closely with all UNICO employees and divisions to support the organization and ensure that administrative duties are maintained in detail and are correct. They provide general support for the organization and are responsible for directing calls, organizing and distributing insurance documents, and additional administrative duties. Providing the highest quality of professional service to every customer, including answering questions and disseminating knowledge of the company to outside entities.

Please Note: This role is part-time and is not eligible for employee benefits.

Responsibilities

Primary Back-up Receptionist

• Answer telephones and connect callers to the appropriate person.
• Support use of conference room technology, event calendars, copiers and phone systems.
• Staff and backup the front desk to welcome and direct visitors and deliveries.

Administration

• Organize and assign incoming reports, documents, mail and emails to the appropriate person.
• Handle clerical tasks such as photocopying, filing, mailing, scanning, organization of inventory and stocking meeting spaces.
• Label, organize and assign insurance documents within Borrowedtyme.
• Prepare auto insurance card packets, insurance certificates and other documents.
• Acquire documents from insurance carrier websites.
• Respond in an appropriate, timely manner to all internal and external requests for information.
• Clerical work such as binding proposals, organization of inventory, filing work, cleaning meeting spaces
• Maintain the shared spaces as clean and organized spaces. Involving kitchen duties and cleaning of areas.
• Performs other related duties as assigned.

Education & Experience

• Education: High school diploma or GED; college degree preferred.
• Experience: A minimum of one year of administrative support
• Licensure: none required

Knowledge & Skills

• Strong abilities to prioritize tasks, manage multiple projects simultaneously, and meet deadlines effectively.
• Meticulous focus on accuracy and quality in all tasks.
• Demonstrates exceptional communication skills, both verbal and written, to successfully interact with a variety of people inside and outside the organization.
• Exhibits excellent customer service skills complemented by a desire to solve problems.
• Aspires to be independently resourceful, but not afraid to ask questions within our supportive team environment.
• Maintains regular and predictable attendance.
• Demonstrate computer proficiency in Microsoft Office.
• Supports use of conference room technology, event calendars, copiers and phone systems.

Physical Demands

• Must be physically able to operate a motor vehicle.
• This role’s physical exertion is sedentary and occurs in an office environment.
• Exerting up to 20 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Substantial movements and repetitive motion of the wrists, hands, and fingers.
• Individuals must have close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing, viewing a computer, and extensive reading.

UNICO Group is committed to the full inclusion of all qualified individuals. In keeping with our commitment, UNICO Group will take steps to ensure that people with disabilities are provided reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and to receive all other benefits and privileges of employment, contact People Operations at careers@unicogroup.com