Job Overview
Under general supervision of the Commercial Property Manager Supervisor, this position is responsible for
managing the tenant relations program for the commercial tenants including maintaining and improving tenant
satisfaction and retention. As part of the team, the Commercial Property Manager will coordinate and
communicate tenant information as well as provide recommendations for future capital expenditures. This
position is largely geared towards communicating the tenant’s requests and needs across multiple internal
teams including accounting, leasing, maintenance, legal, design, and construction teams.

Essential Duties and Responsibilities
• Uphold the company core values and consistently follow all company guidelines and policies.
• Comply with In-office hours: 40 hours per week. Reply, assist and administer on-call duties and
responsibilities as required (average of 4 additional hours per week)
• Manage all assigned commercial tenant leases by ensuring that they are complete and up to date.
• Coordinate move-ins and move-outs processes.
• Examine assigned properties to make sure they are maintained, by way of coordinating with the
maintenance team as well as vendors regarding any work order needs, via a check list.
• Relay emergency situations to the maintenance team and communicate with tenants on resolutions.
• Assist with Accounting processes.
• Meet with tenants and ensure that all needs are met and address any concerns.
• Create and maintain the content for directories (physical and electronic).
• Supervise all rentable event spaces. Work with interested candidates on booking their events, schedule
tours, handle contracts, create and send invoices.
• Manage all Commercial Latch access. Update readers as needed. Educate tenants on how to utilize
the platform.
• Manage all 7-day notices, 14/30 notices, and promissory notes. Work through collection process.
Follow all City, County and State rules and regulations.
• Constantly work to improve processes; make suggestions for productivity improvements, and optimize
team member workflow, while continuing to meet our customers’ needs.
• Maintain regular and reliable attendance.

• Perform other duties as assigned.
Physical Requirements and Working Environment
• Ability to rarely lift and carry <25 lbs. and rarely push/pull up to 50 lbs.
• Frequent walking, sitting, and standing and occasionally use steps.
• Rare bending/reaching, twisting, kneeling, squatting and rarely work above shoulder level.
• Must be able to constantly pinch, grasp, fine manipulation with fingers to utilize computer and write
correspondence.
• Work is typically performed inside, may be required to complete work outdoors.
Required Skills and Qualifications
• Associate degree in a related degree, with 1 year of relevant experience in contracts and/or real estate
listings.
• Strong general computer skills required including proficiency in using Microsoft Office programs.
• Ability to communicate with goals across multiple teams.
• Valid driver's license and evidence of vehicle insurance, or the ability to provide independent authorized
transportation.
• Experience with YARDI preferred.
• Able to quickly adapt and learn in a fast-paced environment.
• Detail oriented, with ability to prioritize and juggle multiple job functions.
• Must be punctual with strong leadership skills and high level of honesty, integrity, and ethics.
• Excellent interpersonal skills and communication skills.
• Willing to learn all aspects of Commercial property management.
• Knowledge of general business and accounting concepts and must be proficient in math