POSITION SUMMARY
Performs supportive duties for the Risk Management Compliance department, including taking calls from drivers and monitoring hours of
service.
ROLE AND RESPONSIBILITIES
* Serves as point of contact for individuals with questions regarding hours of service or e-logs.
* Verifies hours of service records in accordance with DOT regulations and Company policies.
* Provides coaching to drivers based on critical events and reports any patterns to appropriate management.
* Tracks drivers on required apnea therapy to ensure compliance and to troubleshoot equipment issues if necessary.
* Monitors DOT inspection reports, verifies equipment repairs are complete, and processes tickets for payment.
* Researches, compiles, and tracks reports, spreadsheets, and correspondence.
* Serves as point-of-contact for other departments with HOS questions.
* Establishes and maintains positive working relationships with others.
* Receives and carries out instructions.
* Manages regular and predictable attendance.
* Performs other duties as assigned