Determines liability and damages for bodily injury and property damage claims, including investigating claims, communicating with involved parties, setting reserves, and settling with claimants and attorneys.

 

• Confers with involved parties in order to investigate and compile pertinent claim information.
• Investigates bodily injury and property damage claims and negotiates settlements based upon applicable laws.
• Determines liability and sets reserves for bodily injury and property damages claims.
• Investigates extent of property damage and reviews repair estimates to ensure charges match the degree of property loss.
• Prepares and submits arbitration summaries.
• Works with outside counsel to manage litigation related to bodily injury and property damage claims
• Establishes and maintains positive working relationships.
• Utilizes software and social media tools in the handling and investigation of claims.
• Takes after-hours calls relating to accidents and injuries or other safety related issues.
• Travels as needed to attend depositions, mediations, hearings, and trials.
• Solves problems and makes decisions independently and proactively.
• Performs work requiring advanced knowledge while consistently exercising discretion and judgment.
• Manages multiple priorities and deadlines.
• Receives and carries out instructions.
• Maintains regular and predictable attendance.
• Performs other duties as assigned.