The purpose of this internship is to provide talented individuals with on-the-job experience in the various areas within the Risk

Management-Cargo Claims department, while contributing to the success of the organization. Interns will receive exposure to

logistics, data analysis, customer communication, and problem-solving in a fast-paced environment to help build practical skills

 

* Gain hands-on experience in Freight Claims and Refrigerated (Reefer) Download Analysis

* Assist with receiving and documenting Risk Management calls and reports related to freight overage, shortage, and damage

(OS&D), exceptions, load shifts, overweight loads, rework, and hazardous materials

* Help maintain, analyze, and improve Risk Management records, procedures, and customer/vendor contact information, and

related processes

* Research, compile, and track reports, spreadsheets, and correspondence related to customer freight issues

* Access Reefer Telematics Systems to pull temperature and performance reports

* Review and analyze data to ensure the correct trailer, asset, and date range are selected

* Communicate clearly and professionally with internal teams

* Follows instructions, asks questions, and learns new processes

* Maintain consistent and reliable attendance

* Take on additional tasks and projects designed to build professional experience